At Allian Insurance, we value your privacy and are dedicated to safeguarding your personal information. This summary provides an overview of our commitment to you, outlining how we collect and use your information, protect it, and who has access to it. For comprehensive details, please refer to our full privacy policy below.
We gather information from multiple sources, including direct interactions with you, your transactions with us, and data obtained from trusted third parties, such as state gadget store departments.
We do not, and will never, sell your personal information to third parties. Any service providers working on our behalf are contractually obligated to protect and secure the personal information they handle.
To ensure the safety and confidentiality of your personal information, we employ a combination of technical, physical, and administrative security measures. These measures restrict unauthorized access and protect your data.
For a comprehensive understanding of the information we collect, please review the sections below. Refer to the provided link for details on the categories of personal information we may collect.
During processes like quoting, applying, or handling claims, you may provide us with details, including but not limited to:
If you share your email address with us, we may use it for various purposes, such as notifying you about new services, special offers or confirming transactions. If you prefer not to receive non-policy-related communications via email, you can unsubscribe by following the instructions at the bottom of any email from Allian Insurance.
For policyholders, you can manage your communication preferences by logging in to your account on our website and selecting "Update Email Preferences" on the right side of the screen. If you still need to enroll online, sign up at our website to update your email preferences.
We may also collect information when you visit our website. It's important to note that Allian Insurance's website seamlessly processes standard opt-out preference signals. You can activate a standard opt-out preference signal through any reputable web browser. When our website detects such a signal, like the Global Privacy Control ("GPC") signal, it ensures that your information is not collected for cross-context behavioral advertising purposes. Learn more about GPC by clicking here.
At Allian Insurance, we collect information about your transactions and interactions with us and other relevant parties. This includes data on your payment history, claims, coverage, and any changes to your insured vehicles.
We may also receive information from external sources and service providers, such as consumer reporting agencies, in compliance with applicable laws. These sources may provide us with motor vehicle reports, claim reports, and if permitted by state law, credit information. When you request a rate quotation, we may obtain credit information, but please be assured that this information remains confidential and is not accessible to our sales and service representatives. Other companies that access your credit report will not see the inquiry made by Allian Insurance. This inquiry will only be visible to you. In the case of commercial policies, we may verify the motor vehicle records of employees authorized to drive on behalf of your company.
We only collect and use your current location information if you permit us to do so. If you allow location collection using an Allian Insurance app or a web browser, we use this data to determine your estimated location and provide location-based services.
Contact our customer service department to exercise these rights. If you need to correct the information you provided directly to us, our representatives will assist in updating our records. For data provided by third parties, we will provide you with their contact details for corrections upon request. We will furnish a more detailed notice of these rights upon written request from residents of other states.
We only disclose information about our customers, former customers, applicants, independent contractors, and employees as permitted or required by law. This information is primarily retained in your policy and claims records and is used for policy processing, claims settlement, and with your consent or direction.
Information exchange with agents, investigators, appraisers, attorneys, and others involved in processing your application or servicing your policy.
Disclosure to individuals or organizations necessary for performing transactions or providing authorized services.
Sharing policy information with adjusters and vehicle repair businesses in case of a claim. Providing information to entities assisting us with administrative and marketing functions, subject to confidentiality obligations.
Sharing information with financial institutions in compliance with state law and joint-marketing agreements.
Providing data for actuarial research or audits, ensuring individual anonymity. Sharing information with other insurance companies, reinsurers, insurance-support organizations, Allian Insurance subsidiaries, service providers for location-based services (with consent), consumer reporting agencies (as permitted by law), and medical professionals or institutions for coverage verification or operations audits.
Disclosure to state insurance departments, governmental authorities, or law enforcement agencies following legal requirements, protection of legal interests, or investigation of suspected fraud or illegal activities.
Responding to a subpoena, search warrant, court order, or mandatory government or law enforcement process.
To protect our legal rights or the safety of our employees and customers.
In the event of a business transaction involving the sale of all or part of our business or assets, subject to applicable notice and consent laws.
At Allian Insurance, your privacy is a priority, and we handle your information with the utmost care and responsibility.
At Allian Insurance, we are committed to safeguarding your personal information, and ensuring your privacy remains our top priority. We want to give you a transparent overview of how we handle your data, the measures we take to protect it, and what it means for our website users and policyholders.
Access to your personal information is restricted to individuals who require it to provide you with our products and services. Our personnel undergo comprehensive training to ensure the confidentiality and security of customer information, and confidentiality agreements bind them.
We maintain a robust system of physical, electronic, and procedural safeguards to protect your information from unauthorized access by third parties. Your privacy and data security are of the utmost importance to us.
Rest assured that information about our former customers and individuals who have received insurance quotes from us is safeguarded with the same level of commitment as information about our current policyholders.
For our website users, we continuously enhance the user experience on Allian Insurance's website. To do so, we collect data on how visitors interact with our site, what they find appealing or otherwise, and where they may encounter difficulties. We use various tools to gather data, such as browser type and popular pages, to make our website more user-friendly and efficient. This data, when used, is in aggregated or anonymized form to provide you with content, products, or services that match your interests.
To enhance your experience while using our website and mobile apps, we employ cookies. These tiny files are stored on the device you use to access our services and assist in personalizing your experience upon returning to our website. Certain features or functionalities of our website may require cookies. Most web browsers allow you to manage your cookie preferences. If you choose not to accept cookies, certain Allian Insurance website features, such as the "remember me" function for policyholders, which allows you to store your User ID for convenience, may not be accessible. Refer to your browser settings for further information on managing cookies.
Our website may place embedded objects or small pieces of computer code on our pages to help our advertising partners track the number of customers they refer to our site. These objects are used to monitor the effectiveness of referrals and the number of customers who receive rate quotes. These objects typically collect device identifiers, IP addresses, and similar identifiers but do not collect personal information like your name or contact details. You can opt out of tracking cookies from our advertising service provider(s) and other companies by visiting the Digital Advertising Alliance's aboutads.info choices page.
Allian Insurance may provide links to third-party websites not owned by us. We have no control over their privacy practices and are not responsible for your interactions with these websites. We recommend reviewing the privacy policies of any website before using it or providing any information.
Additional information for policyholders enrolled in our usage-based insurance program can be found in the agreement provided upon enrollment. To exercise your rights, please refer to the provided contact information. You may also designate an authorized agent to make requests on your behalf, following the outlined procedures.
Your privacy is of the utmost importance to Allian Insurance, and we take the necessary steps to ensure your data is secure and your personal information is handled with the utmost care.
You have the right to know about the categories of personal information that Allian Insurance collects, the sources of this information, the purposes for collecting it, and with whom it is shared. We take your privacy seriously and are committed to providing this information in compliance with state’s privacy regulations.
Contact and identification information: This includes details such as your real name, alias, postal address, unique personal identifiers, email address, account username, password, telephone number, insurance policy number, account name, social security number, signature, gender, driver's license number, physical characteristics, consumer status, and similar identifiers.
Driving and claims history: This category comprises information about your previous accidents and insurance claims.
Vehicle information: It includes the vehicle identification number (VIN), vehicle details, customizations, and vehicle photos.
Financial identifiers: This category covers bank account numbers, credit card numbers, debit card numbers, and other financial information.
Medical information: It pertains to details concerning injuries sustained in a car accident, related treatment, and health insurance information.
Commercial information: This includes information related to consumer transactions, payment history, claims, coverage, and vehicle changes.
Website and app usage and device information: This category covers your online interactions with our website, apps, and advertisements, including search and browsing history, online identifiers, Internet Protocol address, and user interactions with our digital platforms.
Location data: We collect location information if you grant permission for location-based services.
Audio, electronic, visual, or similar information: This pertains to recorded statements, photos of damaged vehicles, videos of accident locations, and recorded customer service calls.
Professional or employment-related information: This category includes business contact information and education or employment history, which we only use as permitted by law.
Directly from consumers through online, mobile app, phone, or in-person interactions. Service providers, including antifraud, marketing, analytics, risk assessment, and other third-party providers.
Core business operations such as providing insurance quotes, processing applications, establishing and servicing policies, claims handling, customer support, and other insurance services.
Assessing and improving product and service offerings.
Data analysis, including market and consumer research, analytics, and trend analysis. Marketing activities and communication regarding products and services offered by Allian Insurance and its partners.
Service providers for insurance-related services, including quotes, applications, and claims handling.
Reinsurers, excess insurers, and insurance-support organizations.
State insurance departments and other governmental and law enforcement authorities (as required by law or in cases of suspected fraud or illegal activities).
Consumer reporting agencies (as permitted by law).
Entities involved in marketing, verification, data processing, risk assessment, security, and antifraud efforts.
Sensitive Personal Information
Allian Insurance may collect or receive sensitive personal information with individual consent. This may include precise geolocation data, credit card information, driver's license number, social security number, and health information. These data types are collected for specific purposes, including service provision, financial transactions, verification, and accurate ratings, as well as claims management.
We do not sell consumers' personal information. IP addresses may have been shared for cross-context behavioral advertising, with the ability to opt-out. All categories of personal information, including sensitive personal information, are retained for legal, compliance, and business purposes. Retention criteria vary based on the specific purpose.
For any questions or concerns about our privacy policy and practices, please contact us via email at info@allianinsurance.com or by calling 1888-509-1184
Our privacy policy may be updated periodically, with the most recent version on our website. The revision date at the bottom of the policy will indicate any changes.
Allian Insurance is committed to ensuring our policies and information are accessible to all individuals. If you require this privacy policy in an alternative format due to specific accessibility needs, please contact an Allian Insurance representative at 1888-509-1184 to request the policy in a form that suits your requirements.
Your privacy and security concerns are important to us. If you have any questions, feedback, or concerns about privacy or security at Allian Insurance, please don't hesitate to contact us. You can reach out to us by mail or email using the following information:
Privacy Administration
Allian Insurance
6320 Canoga Ave. Suite 200 Woodland Hills, CA 91367
Email us at info@allianinsurance.com
We value your privacy and are committed to addressing any concerns you may have promptly and effectively. Your feedback helps us maintain the highest standards of confidentiality and security for all our customers.